Shipping policy
Last updated: July 2026
Thank you for shopping with ORIN Naturals. We are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Once your order has been dispatched, you will receive a confirmation message along with tracking details (where available).
Shipping Time
We currently ship across Pakistan.
Estimated delivery times are:
- Lahore: 1–2 business days
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Delivery times are estimates and may vary depending on your location, weather conditions, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated at checkout.
From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive tracking information via email or SMS (where available), allowing you to monitor your delivery.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing your order.
ORIN Naturals is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Delayed or Lost Shipments
While we work with trusted courier partners, delivery delays can occasionally occur.
If your order has not arrived within 7 business days after dispatch, please contact us at:
We will work with the courier to help locate your shipment.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include:
- Your order number
- Photographs of the package
- Photographs of the product
We will investigate the issue and, where appropriate, arrange a replacement or refund.
International Shipping
At this time, ORIN Naturals ships only within Pakistan.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Apex Sourcing
Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (PKT)